Privacy Policy

Women with Direction Pty Ltd (ABN 67632484149) trading as Soreva (“Soreva”, “us”, “we”,
“our”)

 

Website User (“you”)

www.soreva.com.au (“this website”)

 

Introduction

 

This Privacy Policy applies to the collection of personal information from the website
www.soreva.com.au.

 

Application of Privacy Laws

Soreva is bound by the National Privacy Principles under the Privacy Act 1998 (Cth).

 

Collection of information from this website

Soreva does not collect any personal information through this website, except where it is
voluntarily supplied. If you supply information about another person, you must first ensure
that you are authorised to do so.
Please be advised that the internet server may automatically record details about your use of
this website. These details may include the date and time of access, as well as details of the
information downloaded. This information is only used for internal statistical purposes.
The personal information we collect may include personal identification for verifying your
identity, your contact details, and your residential or business address, if required and only
with your prior consent.
We collect information about the needs and preferences of potential guests, such as their
mobility, dietary requirements, and any religious requirements, to assess whether a venue is
suitable. We never collect personally identifying information about potential guests during
that process.
We collect information from potential venues about their ability to accommodate the needs
and preferences of potential guests, including wheelchair accessibility and catering for
dietary requirements, and information about availability and capacity for accommodation and
other facilities, including conference rooms and function centres, as the case may be.
We may use AI platforms such as ChatGPT and Claude to take notes and summarise
information that is not personally identifying information or contact details, only de-identified
information about the preferences of potential guests.

 

Use and disclosure of personal information

We may use and disclose your personal information for a number of purposes, including but
not limited to the following purposes:
 conducting business with you or your company
 providing our services to you or your company
 communicating with you or your company, and
 fulfilling our legal requirements.
We may disclose personal information in circumstances where required by law, but will not
disclose your personal information supplied to us via this website to any other third party
without your prior consent.

 

Management of personal information

Soreva will take reasonable steps to protect the security of all personal information provided
to them through this website from misuse, loss, unauthorised access, modification or
disclosure.
This website and our online forms are hosted using Wix, and our email and business
communications are managed using Google Workspace. These and other service providers
may store or process information outside Australia, including in the United States and other
locations in which they or their subcontractors operate. We use 2-step verification to limit
access to Google Workspace.
The information collected with our online form on our website is only your first and last name,
your email address, and your telephone number.
We never collect payment method details such as credit card or bank account details,
whether on our website, by email, by telephone, or in person. We will never ask you to pay
money to book anything. Venue providers collect all booking payments directly.
We do not collect or record any personal identification documents such as your driver's
licence or passport. We may require you to present your personal identification documents
to verify your identity in person or via live web conference (not recorded).
The information you provide on our website is stored in Australia and used to provide
services to you or your company, conduct our business with venues, and communicate with
you. We retain information about the value of the booking for tax and accounting purposes
as required by law. We destroy the personally identifying information when it is no longer
required for the specified purpose. Soreva is not responsible for events arising out of
hacking or unauthorised access to personal information, or any resulting loss or damage,
unless a finding of legal responsibility is made against it by a Court of competent jurisdiction.

 

Access to personal information

Contact Soreva if you require access to the personal information Soreva holds about you.
Soreva will require identity verification and specification of the information you require.
Soreva may refuse access to some information if the National Privacy Principles require
such refusal.

Updates

The Soreva Website Privacy Policy will be reviewed and updated over time. The most
current version of the policy is available at https://www.soreva.com.au/privacy-policy

 

Enquiries

Please contact Soreva for any enquiries relating to the Soreva Website Privacy Policy.

 

Contact:

 

By email: deanne@soreva.com.au